Frequently Asked Questions #
Smart11 – Players #
- How can I reset my password?
If you have forgotten your password, you can change your password by clicking Forgot password on the login page in the browser or in the app
- How can I reset my e-mail address?
If you have forgotten your e-mail address that you have used to sign up, please send us a message using the chatbot on our website. You can also send us an email at support@smart11.ai
- Why can’t I see my games?
If you’re part of a TEAM- or CLUB-plan, your coach or video-analyst will upload your matches for you. Contact your coach or video-analyst if you are not seeing the matches that you think you should be seeing.
