Privacy Policy

Privacy Policy Smart11

This Privacy Policy describes how Smart11, a service offered by Impact Football Company B.V., located at Leonard Springerlaan 7, 9727 KB Groningen, Netherlands, and registered with the Chamber of Commerce under number 92519938 (hereinafter “Smart11,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal data in connection with your use of our Service.

Article 1. Collection and Use of Personal Data

1.1 User Content:

You may upload User Content to our Service, such as images, videos, and other materials. This User Content may contain personal data and will be used in accordance with this Privacy Policy and our General Terms and Conditions.

1.2 Payment Information:

If you purchase paid services from us, we may collect payment information such as your credit card details or other payment information. This information is processed by our payment processors Stripe and Moneybird, and we do not store this information on our servers.

1.3 Collection and Use of Personal Data:

When you use our Service, we collect the following personal data:

  • First name
  • Last name
  • Email address
  • Date of birth
  • Football team
  • Football club
  • Jersey number (future functionality)
  • Position on the field (future functionality)
  • Video footage showing teammates, opponents, referees, linesmen, and possibly spectators.

This data is used for the following purposes:

  • Marketing purposes such as providing updates about new features and promoting the Service. Users can opt-out of marketing communications.
  • Personalized content within the app (future functionality) such as showing relevant match clips based on your position on the field.
  • AI purposes (future functionality), where video footage is used to train AI models for pre-analysis of match footage. This includes training AI models to recognize specific actions in matches, such as ball possession moments or goal kicks. We will ensure that the data is anonymized wherever possible.

Article 2. Disclosure of Personal Data

We may share your personal data with third parties in the following cases:

  • With our service providers and business partners who help us deliver, improve, and support our Service.
  • With competent authorities if required by law or to protect our rights and property.
  • With your consent or at your request.

Article 3. Data Retention

We retain your personal data for as long as necessary for the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

Article 4. Security of Personal Data

We take reasonable measures to protect your personal data from loss, misuse, unauthorized access, disclosure, alteration, and destruction. This includes, but is not limited to, the use of access controls and secure servers.

Article 5. Your Rights and Choices

You have certain rights regarding your personal data, including the right to access, rectify, delete, restrict processing, data portability, and object to processing. You can exercise these rights by contacting us as described below.

Article 6. Contact Information

If you have any questions about our Privacy Policy or the processing of your personal data, you can contact us via smart11@impactfc.nl.

Article 7. Changes to this Privacy Policy

We may amend this Privacy Policy from time to time. Any changes will be published on our website or via the Service. By continuing to use the Service after the changes, you agree to the revised Privacy Policy.

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