{"id":3,"date":"2024-05-07T07:59:45","date_gmt":"2024-05-07T07:59:45","guid":{"rendered":"https:\/\/smart11.ai\/?page_id=3"},"modified":"2026-10-22T12:37:43","modified_gmt":"2026-10-22T10:37:43","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/smart11.ai\/nl\/privacy-policy\/","title":{"rendered":"Privacyverklaring Smart11 &amp; SmartCoach"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Last updated: September 2026<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">1. Wie zijn wij?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Smart11 en SmartCoach zijn producten van Smart11 B.V., gevestigd aan de Leonard Springerlaan 7, 9727 KB Groningen, Nederland. Wij respecteren je privacy en doen er alles aan om je gegevens veilig en verantwoord te verwerken.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">2. Welke gegevens verzamelen we?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">We verzamelen alleen de gegevens die nodig zijn om onze diensten goed te laten werken. Dit zijn:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Voor- en achternaam<\/li>\n\n\n\n<li>E-mailadres<\/li>\n\n\n\n<li>Team\/club en positie op het veld<\/li>\n\n\n\n<li>Videobeelden waarin jij of anderen te zien zijn<\/li>\n\n\n\n<li>Inhoud van chats binnen onze apps<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Betaalgegevens worden niet door ons verwerkt, maar via Stripe.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">3. Wat doen we met jouw gegevens?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">We gebruiken je gegevens om:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Je account en analyses goed te laten functioneren<\/li>\n\n\n\n<li>Geen gebruik te maken van profilering of gepersonaliseerde advertenties<\/li>\n\n\n\n<li>Inzicht te geven in je eigen prestaties<\/li>\n\n\n\n<li>Te communiceren over updates of nieuwe functies (je kunt je hiervoor uitschrijven)<\/li>\n\n\n\n<li>Onze AI-modellen slimmer te maken (alleen met geanonimiseerde beelden)<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">We delen je gegevens niet met derden buiten Smart11 \u2013 dus ook niet met sportbonden, clubs of andere externe partners \u2013 tenzij dit wettelijk verplicht is.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">4. Hoe lang bewaren we je gegevens?<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Je videobeelden, analyses en accountdata blijven opgeslagen zolang je account actief is. Na be\u00ebindiging van je abonnement bewaren we je accountgegevens zodat je later eenvoudig kunt doorgaan waar je gebleven was. Wil je dat we je gegevens volledig verwijderen? Dan kun je dat aanvragen via tech@smart11.ai.<\/li>\n\n\n\n<li>Geanonimiseerde video\u2019s kunnen worden gebruikt voor het trainen en verbeteren van onze AI-modellen. We bewaren deze zolang als nodig is voor trainingsdoeleinden, met passende technische maatregelen om herleidbaarheid te voorkomen.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">5. Minderjarigen<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Ben je jonger dan 16? Dan gaan we ervan uit dat je toestemming hebt van een ouder of voogd. Dit is belangrijk omdat we volgens de AVG (privacywetgeving) geen persoonsgegevens van minderjarigen mogen verwerken zonder ouderlijke toestemming. We mogen deze toestemming aannemen zolang dat verantwoord is binnen de kaders van de wet.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">6. Beveiliging<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">We nemen passende technische maatregelen om je gegevens te beschermen tegen verlies of misbruik. Alleen geautoriseerd personeel heeft toegang tot jouw data.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">7. Jouw rechten<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Je mag je gegevens altijd:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Inzien<\/li>\n\n\n\n<li>Aanpassen<\/li>\n\n\n\n<li>Verwijderen<\/li>\n\n\n\n<li>Bezwaar maken tegen de verwerking van uw gegevens<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Mail ons op tech@smart11.ai om je rechten uit te oefenen.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">8. Cookies en websitestatistieken<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Op onze website meten we met deze tools hoe de site wordt gebruikt en hoe bezoekers ons vinden:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Google Analytics 4: bezoekstatistieken<\/li>\n\n\n\n<li>Meta Pixel: meet hoe onze advertenties presteren<\/li>\n\n\n\n<li>Leadfeeder: herkent bezoeken van bedrijven<\/li>\n\n\n\n<li>RudderStack: onze eigen statistieken. Deze gegevens gaan naar onze eigen server en blijven binnen Smart11. We loggen paginaverzoeken ook op de server.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Deze tools plaatsen cookies of vergelijkbare technieken als je de website bezoekt. Google, Meta en Leadfeeder ontvangen gegevens over je bezoek. Je kunt dit beperken met de trackingbescherming van je browser of een adblocker. Vragen? Mail naar tech@smart11.ai.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">9. Wijzigingen<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">We kunnen deze privacyverklaring aanpassen als onze diensten veranderen. De nieuwste versie staat altijd op onze website of in de app. Gebruik je onze diensten daarna nog? Dan ga je akkoord met de nieuwe versie.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n<span class=\"et_bloom_bottom_trigger\"><\/span>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Privacyverklaring | Smart11<\/title>\n<meta name=\"description\" content=\"Hoe Smart11 en SmartCoach omgaan met je gegevens.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/smart11.ai\/nl\/privacy-policy\/\" \/>\n<meta property=\"og:locale\" content=\"nl_NL\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Privacyverklaring | Smart11\" \/>\n<meta property=\"og:description\" content=\"Hoe Smart11 en SmartCoach omgaan met je gegevens.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/smart11.ai\/nl\/privacy-policy\/\" \/>\n<meta property=\"og:site_name\" content=\"Smart11\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/facebook.com\/profile\/smart11\" \/>\n<meta property=\"article:modified_time\" content=\"2026-10-22T10:37:43+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@smart11ai\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minuten\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/smart11.ai\\\/nl\\\/privacy-policy\\\/\",\"url\":\"https:\\\/\\\/smart11.ai\\\/nl\\\/privacy-policy\\\/\",\"name\":\"Privacyverklaring | Smart11\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/smart11.ai\\\/nl\\\/#website\"},\"datePublished\":\"2024-05-07T07:59:45+00:00\",\"dateModified\":\"2026-10-22T10:37:43+00:00\",\"description\":\"Hoe Smart11 en SmartCoach omgaan met je gegevens.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/smart11.ai\\\/nl\\\/privacy-policy\\\/#breadcrumb\"},\"inLanguage\":\"nl-NL\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/smart11.ai\\\/nl\\\/privacy-policy\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/smart11.ai\\\/nl\\\/privacy-policy\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/smart11.ai\\\/nl\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Privacyverklaring Smart11 &amp; 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